I got this e-mail from the big V today:
Dear Valued DSL Online Customer,
Effective
Starting
I think I might have been better off not knowing this.
At some point I might have wondered where the thirteen cents had gone from my bill; but I wouldn’t have known the about the asinine things going on behind the scenes.
I might not have even questioned it if they just inexplicably showed up at my door one day and threw a dime and three pennies at my head. Sure, I would have been confused, but I wouldn’t have felt what I felt after I read this letter, which was, “OK, now they’re just fucking with me.”
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